In
November 2009 WhatsApp was launched on the iOS platform as a iPhone
app. It was converted from a free app to a paid app to cover the
costs of verification which WhatsApp does. By January 2010 it was
made available on Blackberry too. From there on there was no looking
back for this app. It reached the 200 million user mark by February
2013 and rocketed to 400 million users by December 2013. When
Facebook took over the company formed by Koum
and Acton by paying
19.5 billion USD it had touched 500 million users.
What
is significant is, in India the growth has been phenomenal and has
not just kept pace with the overall growth of WhatsApp but probably
set a trend by itself. We love to chat and if it is free then we can
do it for hours together. It is estimated that 9-10% of the overall
WhatsApp users are from India and if we include the PIO's probably we
would be about 12% of the overall user base. Indeed we will have to
wait to see what will happen when WhatsApp goes subscription model,
which it hasn't on Android platform
'
Today
we have become slaves for WhatsApp. There was a time when we sent a
mail we used to sit and eagerly wait for the reply. Today thanks to
the smart phone revolution we are totally been enslaved by WhatsApp.
We send a message look for the second tick to appear and then the
waiting is for the 'Double Tick' to change its colour to Blue
to indicate to us that the message is read.
The
Blue ticks have
made many a person's life miserable because they would be questioned
as to why they didn’t respond even after seeing the message. Other
problem is the message 'Last seen' that appears just below the name
or number of the person. This instantly tells us that when our
contact was online in WhatsApp. In spite of these small irritants the
usage of WhatsApp has been very extensive in India and uses have been
innumerable.
WhatsApp
has got features which make us use it extensively, on top of all this
no cost for sending messages or chatting. Cool thing about this is to
add variety of Emojis for flavour. Latest release also helps you
choose the skin colour which you might feel comfortable with. Have
you checked it or not? They have about 5 shades to choose from
depending on which part of the world you are from, i.e. in case you
wish to choose.
Let's
deal with some of the features one by one.
Chatting:
today a lot is said by using the
right emoji of WhatsApp than typing, Imagine quizzes n puzzles are
being designed using the emoji's and it is a big pass time for the
users, un-raveling the mystery of the emoji based questions.
Photos:
There is a whole lot of pictures (700 Million at the last count)
being shared everyday on WhatsApp. Range of pictures is left to one's
imagination, it could be a cute new born to a cartoon to a Good
morning picture with a bunch flowers in the back ground. We Indians
love to share the God's images in plenty. Erotic pictures too get
shared in the process like other pictures.
Videos:
Today if there is one place where
you need not worry about copyright violation and share a video it is
only on WhatsApp, however there are or some constraints on the file
size, however that might be changed in the near future. Talent shows,
News stories, Sexual videos to speeches and discourses of Guru's are
all shared on this platform. Biggest worry is the lack of monitoring
on the content unlike in the case of a computer (Parental Control)
makes the viewing of sexual videos on WhatsApp easy and this is a
threatening feature.
Voice
Chat: This is one feature which helped 'Wechat' app to establish
it's presence, however once
this was introduced in WhatsApp, it took
the steam away from their campaign. This actually helps when you want
your kid to respond to some wishes or a grand parent Who cant type on
a smart phone.
Groups:
Unlike in Facebook, WhatsApp groups help people to connect more
instantly since smart phones have become part and parcel of our
lives. There are any number of innumerable variety of groups. I
myself have set up multiple family groups, simply choosing how wide
you want the audience to be. Family, Friends, Alumni of College/ School, Job,
Association you name it, people have groups being formed and enjoying
the fellowship. It has actually helped connecting the disconnected
lot.
We
do see some amount of misuse of this group feature by people, who
want to carry out marketing activities. One way is blocking such
people and reporting them so that WhatsApp can take care of them at
their end. Today group membership is restricted to a maximum of 100.
Voice
Calling: This is the most disliked feature of this app by the
telecom companies. The moment WhatsApp announced this feature,
telecom companies increased their voice, which they didn’t when the
same feature was available on Viber, Hangouts
etc, simply because it was not threatening their income. WhatsApp calling after the initial glitches has picked up clarity and is being extensively used. WhatsApp has even come up with, low bandwidth enabling so that you can talk even on 2G bandwidth and not just Wi-Fi broadband.
Broadcast:
This is a feature meant to make announcements, send out wedding/event
invites to many (256 people) at one go from your contact list. Only
requirement is the recipient should have you in their contact list,
otherwise, this message will not get delivered. This is in a way good
red-herring, so that people don’t misuse this feature for marketing
activities. Any message sent through 'Broadcast' will be delivered
like a regular message, with ,
,
markings
to tell you whether the message you sent has been seen, read etc.
Web.whatsapp.com:
This is a feature to integrate PC/Laptop with your phone so that you
don’t miss out on WhatsApp activity. This is particularly
convenient when you want to send some attachments from your computer,
which you do not wish to have on your phone. Integration is a simple procedure, however for this feature to work effectively phone has to be connected by Wi-Fi with your PC.
With
WhatsApp, even senior citizens are getting into the play. My 74 year
old mother, shops sarees for her business when the supplier sends the
images by WhatsApp, similarly she sends the images for those who seek
to buy from her. Marriage proposals have been made, by
sharing pictures & profiles on WhatsApp. Medical reports
including X ray images are shared on WhatsApp. Uses are left to your
imagination these are just but few examples. You would be commonly
hearing people telling take a picture and send it on WhatsApp.
Thanks
to WhatsApp voyeurism has increased with sexual videos, pictures
being shared rampantly, the convenience of viewing in privacy,
sharing without any worry etc make this app a handy one for the youth
and those who are young in mind. This indeed is a worrying factor.
WhatsApp
is seriously concerned about the user, their recent version includes
a 'Mute' option for silencing notifications, in case you find a
person or a group sending you too many messages and you don’t want
to get disturbed at your work. This problem is faced in a different
way when you have members of your group living in USA, your constant
messaging disturbs their sleep due to time difference.
Similarly,
it doesn’t encourage spamming, if you try to send messages to too
many numbers from your phone, where you are not listed in their
contact list, automatically you will be barred from using WhatsApp
for a period of 4 hours and if you continue to do it, then your
number could be deactivated for WhatsApp activity.
This
is an effort to share info which might be useful for many who use
WhatsApp but don’t know about many of the features in it. We will
talk about WhatsApp emojis in my next blog.